Tim.Wright wrote:Actually I doubt any F1 teams are even ISO19001 (since it was mentioned). It is not efficient enough for a race team.
I think it is in use in F1. I have been present when 2 suppliers have implemented it (a happy time for all the workforce
, and a particularly good time not to be Q.C. manager!) although I think this was more for gearing up to be eligible for aerospace and military contracts.
What they tend to do with ISO, and one of the reasons for it's success, is not tie themselves in knots and obligate themselves to do any more work than they already do (or are supposed to be doing).
When inspecting a part for instance you measure fine tolerances with appropriatle fine measuring instruments, you write these figures on this particular sheet and store it in this folder. Not only does everyone, including new starters know exactly whats required of them, but management can reasnobly expect to find the records when things have gone wrong and it's time to bust some heads.
If things are failing too often and changes need to be made you amend your procedures.
I've heard ISO is a bit of cartel and as such they are very overpriced for the time THEY actually spend looking at your systems, but at least they are not some mickey mouse outfit who overlook certain problems to keep the subscriptions coming in.
Most firms designate an employee of their own to unravel the gobledegook of the requirements and oversee the implementation and it is usually the quality manager. Q.C. manager is one of the most stressfull and overloaded job roles on the shop-floor and they somtimes contract a specialist to assist, sometimes they even take this step before the poor guy has a nervous breakdown!
After weeks and months of bitching, postulating, resisting and power gaming by almost the entire workforce over the requirement to fill in 1 extra line on a sheet of paper the audit date looms and people are told in no uncertain terms that it will be done this way or they can walk. Periodic re-inpsections ensure compliance and certification can be removed. In situations like this the cost of achieving certification can almost be justified as a sufficient deterrent to loosing it!
As has been mentioned before just because you have been certified by this or that organisation dosen't make your product any better; the bigger the workforce the more usefull it can be. If you haven't used a companies products before and have no way of sampling the product before ordering it is a nice reassurance, and as such becomes a marketing tool as well.