Thanks for recently subscribing to F1 TV Pro.
As you may know, we have experienced some live play-back issues during our coverage of practice and qualifying from the Spanish Grand Prix.
We want to apologise for the inconvenience caused and we’re working as quickly as we can to get these resolved for you. Unfortunately we do anticipate that the problems experienced during qualifying will not be resolved in time for the race.
Whilst we are experiencing some issues with the live video, you can still enjoy replays for all sessions including all on board cameras and unedited team radio, as well as Grands Prix from F1’s historic archive.
Because of the problems you’ve been experiencing, we will be refunding you the equivalent of two weeks of your subscription. This will happen next week and it will be paid onto the card you subscribed with so there’s nothing you need to do.
With this refund, the Grand Prix this weekend is on us.
Thanks for your patience and support.
The team at F1